Frequently Asked Questions
Bertha courts, Woodlands extension. Search Nammie’s yummies or Bertha courts on google maps for accurate pin location.
At least 3 days before required delivery/collection date
Delivery is done using Yango Delivery and the price will be determined by delivery location. Cupcakes and cakes are very delicate items, if you opt for delivery, we will not be held liable for any delays or damages to your order once it leaves our premises.
Payment can be made via bank transfer and mobile money.
Full Payment should be made within 24 hours of placing your order in order to be confirmed.
We do not offer delivery, but use an external delivery service, thus we cannot control what time your delivery is made. If you want your order on time, we recommend collection.
Unfortunately, once an order leaves our premises, we are no longer liable for any damages to your order.
Refunds are only made if we are unable to fulfill your order. We do not give refunds for cancellations.
Refunds are made 5 days after complaint has been lodged.
The best way to reach us is via WhatsApp text 0962560118 between 9am and 5pm. Calls may go unanswered, hence text is advised and we will respond as soon as possible.